AFFINITY DEBT MANAGEMENT is dedicated to providing niche services to all our clients that results in cash flow optimisation from accounts receivables.
Organisations can choose to engage us as a full receivables management strategic outsource partner or as a partner for targeted areas within the lifecycle.
We believe all stakeholders are key to ensuring successful continuous relationships and thus a focus is placed on the full value chain within a debtor’s lifecycle with a view to rehabilitate.
We offer a dedicated case management of high value accounts and sensitive matters with due consideration to the impact on the overall collection strategy.
Our strategies in this segment have an increased focus on manual activity and scheduled follow up for escalation of collection demands. Our Account Representatives are skilled negotiators and work with customers to achieve an acceptable payment arrangement or assess the viability of legal recovery if a resolution cannot be achieved.